We are a locally operated business and currently solely operate from Melbourne, VIC.**
**We do however, make some exceptions and are willing to ship nationally (at the senders expense) - if you wish to make an inquiry please contact us at firstname.lastname@example.org and we can discuss this in further detail.
FREE freight for orders above $99 for the the following council areas
Shipping Costs (for orders below $99)
Flat fee of $5 for orders under $99 within these council areas.
MELBOURNE METRO SHIPPING
For Melbourne Metro purchases, shipping is charged at the following rates
- $11 up to 25kg
- $22 25-30kg
If your order is above 25kg then please get in touch so that we can quote
Time of delivery
Melbourne - standard shipping
We do our best to pack and send orders ASAP once we have completed an ordering cycle (1st and 15th of each month). Once with the courier, estimated delivery times for standard shipping order are:
- Melbourne: 1 - 3 business days
Tracking your delivery
When your package leaves our warehouse, you'll receive an email with a timeline for your order's journey. It will also contain contact details for the carrier and a tracking number, so that you can contact them directly should you want to make any other inquiries.
Receiving your delivery
We work closely with our courier company to ensure all packages are delivered in a timely fashion. Should you have any concerns regarding your delivery get in contact with us ASAP and we will work together to resolve the matter.
We do not ship to PO boxes
* These terms are subject to change per the terms of our courier without notice, every effort will be made to update these terms to reflect changes as soon as they should occur.